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  1. How does the messaging system work?
    Introducing the messaging system on SingleMuslim.com:

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    As you navigate through the website you will be notified of any new unread messages within the site menu (a), or if you return to the Control Panel you will see a short summary of any new unread messages (b).


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    When you visit the My Messages page you will see a summary of any Conversations that you are having with other members of the site, including any new unread messages (c).

    Note: Messages are now automatically placed into conversations allowing you to keep track of messages sent and received from other site members.

    Note: Conversations are automatically ordered by most recent activity; the conversation with the most recent activity is at the top of the page.

    You can view whether you have sent or received each individual message and how long ago it was sent or received from this page (d).

    New unread messages are highlighted and labelled with a filled in circle (e). After the messages have been read they are no longer highlighted and the circle is no longer filled in (f). You can change the label of the message from unread to read, and vice-versa, by clicking the circle icon.

    You can delete an entire conversation, including all the messages within, from this page (g).

    You can also view the other members profile from this page, by clicking on the View full profile link (t).


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    To read and reply to a message click on it and it will open within the My Messages page (h).


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    You can then compose your reply. The reply box will expand to accommodate your message if required (i).


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    When you click send, you will receive a confirmation that you message has been sent (j).


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    The next time you view your conversation, it will be updated with any new messages (k).

    You can delete any individual messages from within the conversation (l).

    You can view the status of your sent messages; if the message has not been read by the other member a closed envelope is shown; if the message has been read an open envelope is shown (s).

    If you need to, you can also mark messages as spam (m), or report or block the other member (n).

    To exit a conversation, without sending a message, you can click the close icon (o) or you can simply click outside the conversation window (in the grey area) or you can press the Esc button.


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    To send a new message to a member on the site, simply go to their profile and use the Send a Message button (p).

    The Send Message window will open and you can compose and send your message from here (q).

    When you click to send your message, you will receive a confirmation that it has been sent (r).


    If you are accessing the site via a mobile device, this will be detected and a mobile friendly version of the new messaging system, with all the same features, will be automatically used.
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  2. If I upgrade to Gold Membership, can other users read the messages I send?
    Yes! Unlike other websites, once you upgrade to Gold Membership you will be able to email over 150,000 registered females on the website. All females on our website have complimentary Gold Memberships and can send, read and reply to messages.
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  3. Should I send out personal info in my messages?
    We recommend that for your own safety you do not send out any personal details i.e. email address, telephone number, Blackberry IM, facebook, MSN / Yahoo chat addresses until you are ready to take communication further with another member.
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  4. People keep asking me for my email / mobile number what do you recommend?
    Single Muslim recommends that our users keep communication within the safe, secure and halal environment of the website until you are ready to take communication further with another member.

    Communication made within the SingleMuslim.com site can be monitored and any abuse easily reported using the various report options available.
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  5. Do I need to respond to all messages?
    We advise all members to respond to all messages, in a polite manner, even if you are not interested in communicating further with the user.
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  6. I've received some spam, what should I do?
    Please report any spam, inappropriate or abusive messages using the 'Report Spam' button, on the read message page.
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  7. I'm being abused off the site, what should I do?
    Single Muslim is not responsible for any communication that has been made off the SingleMuslim.com website i.e. Personal; Emails, Telephone, Blackberry IM, Facebook, MSN / Yahoo chat or any other communication systems.

    If you are being abused off the site you should first contact the service provider, on which the abuse has taken place, with a full report of the abuse. If the abuse is persistent you should contact your local law authorities to see what other action can be taken.

    Single Muslim can not take any action against a user for communication has been taken off the website.
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